Episode 12 – Continuous Improvement: Kaizen in Academia

There’s a great Japanese word that describes what we strive for in academia: Kaizen. Essentially, it means “change for the better or continuous improvement.” And this is no lofty goal or PR statement. It is an imperative, as expected by our accreditors and every other constituent we claim.In other words, no resting on laurels. No matter how good you think you are doing, you can always do better.Our guest this week is one of our own: Dr. Jillian Yarbough, Clinical Assistant Professor of Management as well as Assistant Director of Continuous Improvement. She spends much of her time working with College of Business faculty to monitor and track how well our students are doing in relation to our college’s learning objectives, as well as how we’re continuously improving.



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